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Showing posts from December, 2009

Apple solves my MacBook Pro battery problem

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After finding that my MacBook Pro's battery required service and would no longer hold a charge I made an appointment with the Genius Bar at my local Apple store in Reston, VA. After a short wait Vilma (the Genius) called me up and asked what the trouble was. After I filled her in on the issue she reached into a drawer and grabbed an iPod Nano that was labeled "Battery Diagnostics":


Once that was plugged in and she rebooted the machine she loaded up a diagnostic application and sure enough the status of my battery was decidedly bad:

I bought this MacBook Pro in June of 2008 so it's nearly one and a half years old, yet still under the 3 year AppleCare warranty I purchased. She told me however that batteries are not covered under the extended AppleCare warranty unless the failure is a result of a manufacturers defect. Though she delivered the news in a friendly and empathetic way I was not happy.
Vilma could see that I only had 48 cycles on the battery and it seemed reason…

A MacBook Pro and a Dying Battery

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I've gotten a lot of e-mail lately asking why I haven't been updating my blog. Frankly it's because of two reasons: my business has kept me busier than a one-armed wall-paper hanger and my Macs have just worked. With my adjustment period from Windows to Mac firmly in the rear view mirror and a well rounded set of applications available for use, I haven't really had any issues to speak of.
That is, until this last weekend when my MacBook Pro's battery decided to act up.

Since I have a very powerful Mac Pro humming away under my desk I don't use my MacBook Pro too often. I'll take it when I travel but don't use it on battery power too often. Since I bought the machine about 18 months ago I've only cycled the battery 47 times according to System Profiler.
While traveling over Thanksgiving I pulled the MBP from my bag, powered it up and started happily working away. Oddly the battery indicator—which should show a full charge—rapidly dropped to 92%. Within …